J. Shayefar, A Dental Corporation (“we,” “us,” or “our”) operates the website https://cpidental.com, which provides dental services and patient support.

This Privacy Policy outlines how we collect, use, and protect your personal information, including SMS communication and patient interactions. By using our website, booking an appointment, or opting into our SMS services, you agree to the terms outlined in this policy.

2. Information Collection and Use

We collect personal information to provide and enhance our services, including but not limited to:

• Patient Identification: Name, phone number, email address, and mailing address
• Appointment & Treatment Data: Scheduling details, visit history, and treatment follow-ups
• Transaction & Billing Information: Insurance details, payment records, and service history

This information is used for appointment confirmations, follow-up care, and patient communication.

3. SMS / Text Message Communication

By providing your phone number, you consent to receive transactional SMS messages related to your care, such as:

• Appointment confirmations & reminders
• Treatment follow-ups & instructions
• Office updates & scheduling changes

We do not send promotional or marketing messages via SMS.

Opt-Out Instructions:

You may opt out of SMS communication at any time by:

• Replying STOP to any message
• Calling us at (310) 473-8770
• Contacting us through https://cpidental.com/privacy-policy/

Standard messaging & data rates may apply.

4. Verbal Opt-In for SMS Communication

Patients may opt into SMS notifications by providing verbal consent when calling our office at (310) 473-8770. Our staff is trained to provide the following opt-in script:

“By providing your mobile number, you agree to receive text messages from J. Shayefar, A Dental Corporation regarding appointment confirmations, scheduling updates, and treatment-related notifications. Message frequency varies based on communication needs. Standard message & data rates may apply. No mobile information will be shared with third parties. You can reply STOP to unsubscribe at any time or HELP for assistance. You can visit our website to check our Privacy Policy and Terms & Conditions. See our SMS Privacy Policy and Terms and Conditions at:
https://cpidental.com/privacy-policy/“

5. Log Data & Cookies

We collect log data (IP address, browser type, visit time) and use cookies for analytics and user experience improvement. Patients may disable cookies via their browser settings.

6. Data Security

We implement industry-standard encryption and security measures to protect patient data. However, no method of online transmission is 100% secure.

7. Third-Party Services

We may share necessary patient data with HIPAA-compliant third-party providers for medical record management, appointment scheduling, and billing. These entities are contractually prohibited from using patient information for any other purposes.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13 years old. Parents may request deletion of any such data by contacting us.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

10. Contact Us

For questions regarding this policy, you may contact us at:
 Address: 11600 Wilshire Boulevard Suite 308, Los Angeles CA 90025
 Email: info@cpidental.com
 Phone: (310) 473-8770